Request a Blazing Service™ Preview
Would you like to review Blazing Service up close? We are happy to arrange arrange an electronic preview of any two Blazing Service modules you request. Learn more about each Blazing Service module. Just complete the Preview Materials Request form and we will email you a link to download an electronic preview of these materials.
The Electronic Preview will consist of the following materials:
These preview materials do not include access to the web-based reinforcement tools (Blazing Service At Work™, Blazing Coach™) nor web-based measurement and tracking tool (Blazing Administrator™) for this program. For more information about this program or for a web demonstration of the online reinforcement and measurement tools, email firstname.lastname@example.org, call toll-free 877-517-2018 or complete the Preview Materials Request form.
Select the modules you would like to preview from the list of Blazing Service modules. You must complete the Preview Materials Request from in its entirety and check "I accept" to the agreement of limited use provision in order for your request to be processed.
Our Underlying Philosophy
In developing Blazing Service, our approach to training maximizes learning and retention by:
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|About Blazing Service™
The company is an approved GSA Vendor on the Federal Supply Schedule for Training and Management Consulting Services.
Clay & Associates and NetSpeed Leadership serve customers throughout the United States, Canada and Europe. To read some testimonials from NetSpeed Leadership customers, click here.
What is Blazing Service?
Why Blazing Service?
Who Needs Blazing Service?
Click here to learn more about each Blazing Service module.
Electronic reinforcement: Shortly after the completion of the classroom workshops for Blazing Service Part I and II, participants access an engaging easy-to-read electronic magazine that includes a case study, role model interview, to-do list, and other features crafted to reinforce the face-to-face training.
Web-based tools: Participants then complete Blazing Coach™ to demonstrate their knowledge of the material and their ability to apply that knowledge to real-life customer service situations. Also available to participants is Blazing Service At Work™, a performance support tool to construct detailed action plans based directly on learning principles covered in their classroom experience.
Tracking and measurement: Training Managers can track the usage of the online reinforcement tools, review participant scores, and easily measure the impact of the training using the web-based Blazing Service Administrator™.
Two Implementation Options
Program Library: Certify your own internal trainer(s) to deliver the complete program.Core Learning Principles